System Dashboard & Observability

Operational visibility into IMS application versions, database/HA state, latency, workstations, sessions and transaction timing.

System Dashboard

The IMS System Dashboard brings application/version state, active company database/server/time zone, HA cluster state, connection latency, workstation activity, Access Log information and PostgreSQL session grouping into one administrative view.

Transaction performance

The Performance Monitor summarizes captured transaction timing by Store and PC, with optional transaction-type grouping. It shows Min, Max and Average timing and classifies health as Good, Fair, Slow or Critical.

Telemetry controlTransaction timing is diagnostic telemetry. It is recorded only where Debugging Mode is enabled for the relevant Store under Manage → Stores; it should not be assumed to exist for every Store/date.

Use in troubleshooting

Start with current database/server identity and connection latency, then check HA state, workstation activity, live sessions and—where debugging telemetry exists—transaction timing. This separates network/session issues from transaction-specific performance problems.